- Tammy Polenz
Former Clevelanders come home to grow healthcare technology startup MedPilot
Updated: Apr 22, 2019
By Julie Washington, The Plain Dealer
CLEVELAND, Ohio -- A typical high-end urgent-care clinic does everything it can to provide a good patient experience, right down to a refrigerator stocked with vitamin water and a tinkling indoor waterfall in the waiting room. It’s a soothing patient experience, but how will the clinic keep those vibes going after the patient leaves?
Entrepreneur Nathan Spoden (levelHEADS Integration Team Member), 30, believes consumers prefer health care providers that send appointment reminders via text and offer a billing portal that explains each charge in plain English. MedPilot, a health technology startup now based in Cleveland...